Will I pay the shipping costs for returns/exchanges?

You may send the products via Yurtiçi Kargo with cash on delivery. For return and exchange transactions, you can deliver your products to Yurtiçi Kargo with the recipient code 953489085 to the following address:

Return Address:

Demsa Group Distribution Center

Orel İş Merkezi, Eyüp Sultan Mah.

Hoca Nasrettin Cad. No:10 A4

Sancaktepe - İstanbul/Turkey

Please note that shipping fees for deliveries made via other courier companies must be covered by the consumer.