TERMS OF USE AND MEMBERSHIP AGREEMENT FOR THE WEBSITE

The website www.longchamp.com.tr (hereinafter referred to as the “SITE”), which provides various services and content within a framework determined by Demsa İç ve Dış Ticaret A.Ş. (hereinafter referred to as “DEMSA”), is accessible in an online environment. All real and legal persons who benefit from the services offered through the SITE or who access the SITE in any manner shall be deemed to have accepted the laws, statutes, regulations of the Republic of Turkey, other applicable legislation, and the following terms of use.

The services provided on this SITE are offered by DEMSA, the legal owner of the SITE, who holds all rights of use and control over it.

1. Membership Stage and Conditions

Any real or legal person who wishes to benefit from DEMSA’s products/services and completes the selected membership form in full and has their membership approved by DEMSA shall be defined as a “MEMBER”.

Membership to the SITE is completed by accurately and fully providing personal information such as the MEMBER’s name, surname, date of birth, gender, email address, and other required details, followed by the approval of the registration by DEMSA. The MEMBER declares and undertakes that the personal data they provide is accurate and up-to-date, and that in case of any changes, they will update the relevant information through the SITE.

By logging into the SITE with the username and password determined during registration, the MEMBER gains access to the applications available on the SITE. Without completing the membership process, no individual shall be entitled to the rights and privileges of a MEMBER.

The MEMBER declares, accepts, and undertakes to comply with the legislation of the Republic of Turkey, general ethics and moral principles, and all regulations and rules implemented or to be implemented by DEMSA to ensure more effective and reliable use of the SITE.

DEMSA is not obliged to verify the accuracy of any information or content uploaded, modified, or submitted by the MEMBER through the SITE, nor does it guarantee the legality, accuracy, or safety of such data.

The MEMBER may terminate their membership at any time without providing a reason via verbal or written notice through the specified communication channels. Likewise, DEMSA reserves the right to terminate a MEMBER's contract and block their access to the SITE without stating any reason.

2. Scope of the Agreement

The services provided through the SITE constitute electronic commerce as defined under Consumer Law legislation, and the agreement concluded electronically between DEMSA and real and/or legal persons utilizing these commercial and personal services falls under this scope.

Among the services to be provided by DEMSA via the SITE—without being limited thereto—is the delivery of products offered for sale on www.longchamp.com.tr , after payment (including taxes and other legal obligations) is received from the MEMBER, within the promised delivery period via a courier company on behalf of DEMSA.

DEMSA is entirely free to determine the scope and nature of the services it offers through the SITE and may put changes into effect by publishing them on the SITE.

3. Modification of Terms of Use

DEMSA reserves the right to modify, reorganize, suspend or terminate any services, products, campaigns, information, or usage terms of the SITE, and any content available therein, at any time without prior notice. Such changes become effective upon publication on the SITE. Use of or access to the SITE after such changes are made shall be deemed acceptance by the MEMBER.

Although DEMSA regularly checks the accuracy and currency of information available on the SITE, despite its best efforts, the SITE’s content may not always reflect real-time updates. Materials and information are presented as they exist at the time of uploading and may differ from their current status. No explicit or implied warranties or representations are made regarding the completeness, reliability, quality, suitability for a particular purpose, or performance of the information and content on the SITE.

4. Links to Other Sites

The SITE may include links to other websites and/or content not under the control of DEMSA and operated by third parties. These links are provided for convenience only and do not constitute support or endorsement of the linked site or its operator. DEMSA assumes no responsibility for the content or accuracy of such websites accessed via these links, and any damages arising from their use are the sole responsibility of the MEMBER.

5. Information Security Policy

The MEMBER acknowledges that files, information, and documents available for upload and/or sharing on the SITE may not be free from viruses, worms, Trojan horses, dialer programs, spam, spyware, or other malicious codes or materials. The SITE does not guarantee protection against such threats. It is the sole responsibility of the MEMBER to provide the necessary software and hardware to prevent such malicious content, verify data integrity, and recover any lost data. DEMSA shall not be held liable for any losses or inaccuracies resulting from such threats.

DEMSA accepts no liability for interruptions, errors, deletions, delays in transmission, communication failures, theft, destruction, or unauthorized access or alterations resulting from breach of contract, tort, negligence, or other causes.

6. Protection of Intellectual and Industrial Property Rights

The SITE is owned by DEMSA. All information, writings, images, trademarks, slogans, and other elements subject to intellectual and industrial property rights, as well as the page layout and presentation of the SITE, are owned by DEMSA or licensed by DEMSA. Any partial or complete reproduction, modification, publication, transmission (online or through any other medium), distribution, or sale of the database, website, software codes, HTML or other codes, and the SITE content including products, designs, images, texts, visual or audio materials, video clips, files, catalogs, and lists is strictly prohibited.

The MEMBER undertakes not to reproduce, copy, distribute, or process the SITE’s software, hardware, or content, nor to engage in any direct or indirect competitive behavior with DEMSA through such actions.

7. Protection of Personal Data and Privacy Policy

In accordance with the Law No. 6698 on the Protection of Personal Data (“KVKK”), personal data obtained through the SITE may be collected, transferred, and processed by DEMSA as the data controller. DEMSA may process information submitted by MEMBERS through the SITE in accordance with the provisions set out in the Member Clarification Text and the Website Personal Data Protection and Privacy Policy. DEMSA may also process information such as MEMBER identity, address, email address, phone number, IP address, visited sections of the SITE, domain type, browser type, visit time and date for statistical evaluations, campaign announcements, and personalized service delivery.

Details about which personal data is processed, the purposes of processing, the recipients and purposes of data transfers, the method and legal basis of data collection, and the rights granted under Article 11 of the KVKK are specified in the Member Clarification Text and Website Personal Data Protection and Privacy Policy Clarification Text.

Information provided for the purposes of membership registration, product/service purchase, or updating information—as well as credit card and bank card details—is not visible to other internet users.

8. Liability and Limitation of Liability

DEMSA, its partner institutions, employees, managers, and authorized dealers shall not be held responsible for services provided or content published by third parties on the SITE. Responsibility for the accuracy and legality of all third-party content lies solely with those third parties. DEMSA makes no warranty regarding the legality, accuracy, or safety of such services and content.

MEMBERS may only carry out legal and personal transactions on the SITE. Each MEMBER is personally responsible for the legal and criminal consequences of their actions on the SITE. Each MEMBER undertakes not to engage in any activities that infringe the rights of DEMSA and/or any third party. DEMSA shall not be held directly or indirectly liable for any damages caused to third parties due to the MEMBER’s activities on the SITE.

DEMSA shall not be held responsible for any direct or indirect damages arising from accessing or using the SITE or any other website linked to it, or due to breach of contract, tort, or other causes. Accessing the SITE or linked websites and using them shall be deemed as acceptance that DEMSA is exempt from all kinds of liability, including legal fees and court expenses.

9. Governing Law and Jurisdiction

Any disputes arising from this agreement shall be governed by the laws of the Republic of Turkey. The courts and enforcement offices of Istanbul Çağlayan shall have exclusive jurisdiction over any such disputes.

In case of any conflict or discrepancy between the Turkish and English texts, the Turkish text shall prevail. This document is for informational purposes only.