COOKIE POLICY

Our Cookie Policy has been prepared to inform you, our valued visitors, about the principles of our cookie usage and types of cookies on our website www.longchamp.com.tr, in order to provide you with higher quality and personalized service.

1. ABOUT COOKIES

A cookie is information stored on your computer by a web page you visit. Cookies are not malicious software or applications that harm your computer. On the contrary, cookies are used to remember your preferences from previous visits to web pages you visited, enabling us to provide better service with proper configuration and accurate information on your subsequent visits.

Our use of cookies complies with the Law No. 6698 on the Protection of Personal Data (“KVKK”) and other relevant legislation.

2. TYPES OF COOKIES

First-Party Cookies

First-party cookies are used for purposes such as page views and counting the number of sessions and users. The website initially accesses data via first-party cookies and produces its general analysis and reports accordingly.

Third-Party Cookies

Third-party cookies refer to cookies generated by elements outside the visited website, such as social plugins, advertisements, or site add-ons. These cookies enable behavioral tracking and control.

Session Cookies

Session cookies track users who connect and log in to the website. They are particularly used for tracking shopping actions, remembering items added to the cart, etc. These cookies are deleted when the browser is closed.

Persistent Cookies

Persistent cookies remain stored even after the browser is closed and are often used for storing usernames and passwords.

Secure Cookies

Secure cookies are only used by websites with HTTPS (SSL certificates) to manage encrypted data transactions securely.

3. PURPOSES OF COOKIES

Strictly Necessary Cookies

These cookies allow you to browse our website and use basic features such as requested functions and secure areas. If these cookies are blocked, we cannot guarantee the performance or security of your visit.

Performance and Functionality Cookies

Used to deliver better and more functional services. These cookies are collected only with your consent.

Marketing Cookies

Marketing cookies help us track your visits, pages visited, and links followed across other websites and apps to show you targeted ads on our website. Along with our own cookies, third parties listed may also place and use cookies with your consent.

You can find detailed information about how your personal data is processed under cookies in our Personal Data Protection Policy published on www.longchamp.com.tr.

4. HOW AND WHY DO WE USE COOKIES?

As DEMSA, we use different types of cookies on our website to distinguish you from other users and provide you with better service.

Below is a table detailing the cookies used, their purposes, types, and durations.

Cookie NamePurposeTypeDuration
ASP.NET_SessionIdUsed by Microsoft's ASP.NET to hold user data during website navigation.NecessarySession
CookieSealConsentStores consent settings for cookie categories to verify if visitors allow their use.Necessary1 year
IDEGoogle DoubleClick cookie used for user profiling for targeted ads.Advertising1 year
_dc_gtm_UA-#Used by Google Tag Manager to load scripts; considered strictly necessary.Performance9 hours
_fbpFacebook cookie used to show ads on Facebook or affiliated platforms.Advertising1 year
_gaGoogle Analytics cookie to track site usage and assign unique visitor ID.Performance1 year 1 month
_ga_LM8D2K0J23Google Analytics cookie.Performance1 year 1 month
_gatUsed by Google Tag Manager.Performance9 hours
_gat_UA-#Used by Google Tag Manager.Performance9 hours
_gcl_auGoogle conversion tracking cookie.Advertising58 days
_gidGoogle Analytics cookie to analyze site usage and visitor counts.Performance1 day
amp_#Cookies for analytical purposes.PerformanceSession
campaignPopupControls display of information pop-ups during session.NecessarySession
genderCookieUsed to show products related to selected gender/category.NecessarySession
wis_i_KAMPANYAIDStores campaign information shown to user.Advertising1 hour
wis_l_v_rlpushStores push permission request info.Advertising30 minutes
wis_uUnique user cookie.Advertising5 years
wis_vStores visit information.Advertising30 minutes
wis_s_KAMPANYAIStores campaign information shown to user.AdvertisingCampaign End Date
wis_c_KAMPANYAIDStores clicked campaign information.Advertising1 day
wis_l_ACTIONIDStores user actions like registration or payment.Advertising30 days
wis_z_KAMPANYAIDLocal storage for unique campaign display count.AdvertisingCampaign End Date
wis_n, wis_m, wis_hLocal storage for visited product IDsAdvertising2 months
wis_incgStores information about incognito mode usage.Advertising30 days
wis_vstlStores user's last visit date.Advertising5 years

5. REMOVING COOKIES

You can opt out of permission-based cookies at any time. You may contact us via the communication channels below or select your preferences using the cookie consent button when you enter the website.

Alternatively, most web browsers allow you to control cookies through browser settings. For more information about cookies and how to manage them, visit www.aboutcookies.org or www.allaboutcookies.org

Below are links to browser-specific instructions for managing cookies:

  • Microsoft Edge Cookie Settings
  • Firefox Cookie Settings
  • Chrome Cookie Settings
  • Safari Cookie Settings

To opt out of Google Analytics tracking, visit http://tools.google.com/dlpage/gaoptout.

6. EFFECTIVE DATE AND UPDATES

This Cookie Policy is effective as of the date of publication. It may be updated to comply with changing conditions and legislation. Updated versions will be published on www.longchamp.com.tr.

7. YOUR RIGHTS AND HOW TO USE THEM UNDER KVKK

Under Article 11 of KVKK, data subjects have the following rights:

  • To learn whether personal data is processed,
  • To request information if personal data has been processed,
  • To learn the purpose of processing and whether it is used accordingly,
  • To know the third parties domestic or abroad to whom personal data has been transferred,
  • To request correction if personal data is incomplete or inaccurate,
  • To request deletion or destruction of personal data under conditions set out in Article 7 of KVKK and notification of third parties to whom data has been transferred,
  • To object to automatic processing that causes a disadvantage to the person,
  • To demand compensation if damaged due to unlawful processing.

8. PRINCIPLES FOR EXERCISING PERSONAL DATA RIGHTS

You can submit your requests by filling out the Personal Data Protection Application Form available on our website or by applying through the following methods, provided that your application meets the minimum requirements set by the Communiqué on Procedures and Principles for Application to Data Controllers. We will conclude your request free of charge as soon as possible, but no later than thirty days. In cases where an additional fee is required, it will be charged as per the tariff set by the Personal Data Protection Board.

Application MethodContact Address
Electronic communication via KEPdemsa@hs03.kep.tr
Registered e-mail or secure electronic signatureskvkk@demsagroup.com
Written application personally or via notaryKısıklı Cad. No:41 Altunizade 34662 İstanbul/Türkiye

In case of any conflict or discrepancy between the Turkish and English texts, the Turkish text shall prevail. This document is for informational purposes only.